I hate "Press 1 for this, Press 2 for that...."
I hate "Will you hold?" (click - disconnect)
I hate tech support I cannot understand.
I hate clueless product support.
I hate "no customer service".
I hate being ignored.
I hate having a problem and not finding help.
I hate no return call after I leave a message.
I hate mistakes because of carelessness.
I hate not knowing where to turn for help.

I am a consumer.
I am a shopper.
I am a spender and I am finicky.
I want service and I want value.
I want businesses to care about what I need.

There is something else that I am.
I am the owner of Vivid Vision Imaging Computer Services,
and I will never forget what is important to you, the customer.

Steven Wittmann / Owner
Vivid Vision Imaging Computer Services

"I appreciate the time and effort that Steve Wittmann of Vivid Vision put into diagnosing the software issues in my computer. I simply described to Steve how my computer was getting sluggish and acted like it had a virus or something and he knew exactly what to do to diagnose the problem.

Like an old-time doctor he makes house calls and came to my office to work directly on my computer. He explained to me step-by-step what the computer was doing and why I was having a problem. He used his vast library of software utilities to correct problems and install protection to help my existing virus prevention software. And most important, he works very fast.

I can say that the diagnostic service that Steve provided is as important to the smooth operation of my computer as a tune-up service is to a car. I recommend to every business owner to check out Vivid Vision as part of a preventive maintenance program for the computer that runs your business. "

Mike Schaffer
Down To Business, Inc.
Altamonte Springs, Florida

"As a professional trader, it is imperative that my computer system is always running as smoothly and efficiently as possible. Steve had previously installed a home network for my family and had serviced my previous trading platform. When I decided to upgrade to the latest state-of-the-art computer system for my trading, I asked Steve to build and install it. Steve researched and recommended the components and software that would meet my needs. He did an incredible job. He took the time to understand how my business works and then assembled the system that would work best for my company while constantly keeping cost in mind. Steve has provided excellent follow-up service as needed. I highly recommend Steve to anyone who depends on their computer. "

CL
THGC Trading, Inc.

"As a former IT / SW engineer, I don't feel that I really needed help managing my computer & network security. Well I was in error! Steve showed me some leading edge software to detect viruses & spyware that exposed threats that my Microsoft AntiSpyware didn't catch. "

John Tenny,
"Convinced" in Orlando